Responsible Gaming

Our Commitment to Responsible Gaming

At Star Casino Online, we are committed to promoting responsible gaming practices. We believe that online gaming should be an entertaining form of recreation, not a way to earn money or solve financial problems. We encourage all our players to gamble within their means and to seek help if they experience difficulties.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access Star Casino Online and participate in any gaming activities. We take age verification seriously and employ strict measures to prevent underage gambling. If you are under the legal age, please do not attempt to register or play.

Warning Signs of Problem Gambling

If you experience any of the following behaviours, you may be developing a gambling problem:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying to family and friends about how much you gamble
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Gambling to escape problems, stress, anxiety, or depression
• Borrowing money to gamble or gambling with money needed for essential expenses
• Neglecting work, school, family, or social obligations due to gambling
• Experiencing relationship problems related to gambling
• Unable to control or stop gambling despite wanting to
• Experiencing financial difficulties as a result of gambling

If you recognise any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools

Star Casino Online provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set a daily, weekly, or monthly limit on the amount of money you can deposit into your account.
• Loss Limits: Set a limit on the amount of money you are willing to lose during a specified period.
• Reality Checks: Enable reminders to take breaks and check how long you have been playing and how much you have spent.
• Time-Out: Take a temporary break from gaming for a period of your choosing (24 hours to 6 weeks).
• Self-Exclusion: Permanently close your account if you feel you cannot control your gambling. During a self-exclusion period, you will be unable to access your account or contact customer support for gambling purposes.

To access these tools, please contact our customer support team or visit your account settings.

Support and Counselling

If you are struggling with gambling, professional help and support are available. Please reach out to one of the following organisations:

• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au
  Free, confidential, and accessible support service for people in Australia concerned about their own gambling or that of someone else.
• GamCare (United Kingdom)
  www.gamcare.org.uk
  Free support and counselling for problem gamblers in the UK.
• GamStop (United Kingdom)
  www.gamstop.co.uk
  National self-exclusion scheme for online gambling in the UK.
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
  Evidence-based information and resources about responsible gambling.
• National Council on Problem Gambling (United States)
  www.ncpgambling.org
  Support and resources for problem gambling in the USA.
• Bundeszentrale für gesundheitliche Aufklärung (Germany)
  Information and support resources for responsible gambling in Germany.

Call to Action

If you believe you have a gambling problem or are concerned about your gambling habits, please seek help today. There is no shame in asking for support. Professional counsellors and support services are available to help you regain control and improve your wellbeing.

Remember: Gambling should be fun and entertaining. If it stops being enjoyable or is causing you harm, it's time to take action.

Additional Resources

For more information about responsible gaming, problem gambling prevention, and support services, please visit the links above or contact our customer support team. We are here to help.